We provide

Customer service system


Merge & manage all business communication channels into oChats Logo (transparent) customer service system. 

  • 14-Days Free Trial
  • No credit card required
  • Free onboarding setup and channel integration
ochats dashboard
rabo bank
ochats dashboard

Manage everything in

1 Platform

Manage thousands of inquiries per day at ease. Built-in with analytic and marketing tools.

Find Out How

Customer Service System

Can do for you

WhatsApp Marketing Software for Free

Customer Service System

Try It Yourself

See your revenue grows in 90 days.

oChats Logo (transparent)

Use Cases

Broadcast Messages & Start Conversations

Send promotional updates, shipping updates, delivery reminders, payment reminders, and other notifications on WhatsApp using our APIs

official branding

Bring Your Customer Support On WhatsApp

Engage with your customers on their favourite app & provide multi-agent customer support on WhatsApp.

customer service system

Manage All Communication Channels In 1 Platform

Integrate all your business communication channels with oChats software. Then, you can manage all incoming and outgoing chat messages in 1 platform.

Get started with 14-days free trial



US$ 100 / year
  • Billed Yearly
  • 2 Team Members
  • 5GB Storage
  • All Channels
  • All Features
  • All Integrations


US$ 150 / year
  • Billed Yearly
  • 5 Team Members
  • 10GB Storage
  • All Channels
  • All Features
  • All Integrations


US$ 230 / year
  • Billed Yearly
  • 10 Team Members
  • 20GB Storage
  • All Channels
  • All Features
  • All Integrations
Best Buy


US$ 350 / year
  • Billed Yearly
  • 20 Team Members
  • 50GB Storage
  • All Channels
  • All Features
  • All Integrations



*Instagram is under development.


  • Unlimited Brands
  • Unlimited Messages
  • Unlimited Contacts
  • Unlimited Broadcast
  • Data Export
  • Dashboard
  • Team Inbox
  • Contact Management (CRM)
  • Quick Replies
  • WhatsApp Catalog & Store*
  • Automation
  • Files
  • Advance Reporting
  • Shared Storage Space
  • Automated Message & Notification*


  • Zapier*
  • Google Dialogflow*
  • WooCommerce / WordPress*
  • Shopify*

Additional Fees & Add-on

Additional Data Storage

Add on every 50GB: US$5/mth

Additional Team Members

Add on 1 team member: US$5/mth

Additional Fee on WhatsApp Business API

WhatsApp ChargesCost Per Message
First 1,000 Conversation Per Month (User & Business):Free
User Initiated Conversation:US$0.022 / message
Business Initiated Conversation: US$0.0732 / message


Video Demo

secure database

It is also


  • Host at secured AWS
  • AWS Threat Detection & Continuous Monitoring
  • AWS Compliance & Data Privacy
  • SSL Encryption
  • Permission Access

Having a Doubt?

Frequent Asked Questions

Customer service system is a platform which helps businesses to manage their business communication with their customers & visitors from multiple channels such as WhatsApp, Telegram, Signal, Zalo, LINE, Instagram, email and etc

There are up to 3 types of charges involve:

  • Customer service system subscription fee
  • WhatsApp API (only if you plan to connect to WhatsApp channel. This charge is imposed by Facebook directly)
  • WhatsApp Partner fee (only if you plan to connect to WhatsApp channel. This charge is imposed by WhatsApp appointed partner to sell official WhatsApp Business API)

View our full pricing here

Yes. Our software can manage different brands separately. Basically, every brand will have their own workspaces. For eg,

  • Brand A uses WhatsApp A, Telegram A & LINE A to communicate with customers
  • Brand B uses WhatsApp B, FB Messenger B & Email B to communicate with customers

All brands you have created under your oChats account will share the same storage capacity. Once your storage has reached the limit, you can always add on more storage capacity.

Yes, you can. As long as WhatsApp approves your message, then you can blast using our software. Every time you want to perform any form of broadcast message, WhatsApp needs to review first.

Here is WhatsApp template guideline.

"Their WhatsApp Marketing helps us to reach our intended audience in 24 hours."
"Their response time is very fast. They are very attentive to us."
edoc com
Edoc Com
"Even though sometimes there is a technical problem occurs, they still try to solve the problem within a certain timeframe and revert back to us."

our clients

See what others have to say

Our clients have worked very closely with us. We always strive our best to provide a great user experience for everyone. 

We're ready, are you?

What we do here is to help our customers (you) get the result you want at a tiny fraction of your business revenue.


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