Manage everything in
Manage thousands of inquiries per day at ease. Built-in with analytic and marketing tools.
Find Out How
Customer Service System
Can do for you
Customer Service System
Try It Yourself
See your revenue grows in 90 days.
Broadcast Messages & Start Conversations
Send promotional updates, shipping updates, delivery reminders, payment reminders, and other notifications on WhatsApp using our APIs
Bring Your Customer Support On WhatsApp
Engage with your customers on their favourite app & provide multi-agent customer support on WhatsApp.
Manage All Communication Channels In 1 Platform
Integrate all your business communication channels with oChats software. Then, you can manage all incoming and outgoing chat messages in 1 platform.
Get started with 14-days free trial
Additional Fees & Add-on
Additional Data Storage
Add on every 50GB: US$20/mth
Additional Team Members
Add on 1 team member: US$30/mth
Additional Fee on WhatsApp Business API
|WhatsApp Charges||Cost Per Message|
|First 1,000 Conversation Per Month (User & Business):||Free|
|User Initiated Conversation:||US$0.022 / message|
|Business Initiated Conversation:||US$0.0732 / message|
It is also
Having a Doubt?
Frequent Asked Questions
Customer service system is a platform which helps businesses to manage their business communication with their customers & visitors from multiple channels such as WhatsApp, Telegram, Signal, Zalo, LINE, Instagram, email and etc
There are up to 3 types of charges involve:
- Customer service system subscription fee
- WhatsApp API (only if you plan to connect to WhatsApp channel. This charge is imposed by Facebook directly)
- WhatsApp Partner fee (only if you plan to connect to WhatsApp channel. This charge is imposed by WhatsApp appointed partner to sell official WhatsApp Business API)
View our full pricing here.
Yes. Our software can manage different brands separately. Basically, every brand will have their own workspaces. For eg,
- Brand A uses WhatsApp A, Telegram A & LINE A to communicate with customers
- Brand B uses WhatsApp B, FB Messenger B & Email B to communicate with customers
All brands you have created under your oChats account will share the same storage capacity. Once your storage has reached the limit, you can always add on more storage capacity.
Yes, you can. As long as WhatsApp approves your message, then you can blast using our software. Every time you want to perform any form of broadcast message, WhatsApp needs to review first.
Here is WhatsApp template guideline.
See what others have to say
Our clients have worked very closely with us. We always strive our best to provide a great user experience for everyone.
We're ready, are you?
What we do here is to help our customers (you) get the result you want at a tiny fraction of your business revenue.