Customer Relationship Management Software

Customer Management Relationship Software

Merge & manage all business communication channels into oChats Logo (transparent) customer relationship management software. 

  • 14-Days Free Trial
  • No credit card required
  • Free onboarding setup and channel integration
customer management relationship software dashboard
telekom
samsung
philip
rabo bank
customer management relationship software dashboard

Manage everything in 1 platform

Customer Relationship Management Software

Manage thousands of inquiries per day at ease. Built-in with analytic and marketing tools.

Find Out How

Customer Relationship Management Software

Can do for you

WhatsApp Marketing Software for Free

Customer Relationship Management Software

Try It Yourself

See your revenue grows in 90 days.

oChats Logo (transparent)

Use Cases

Broadcast Messages & Start Conversations

Send promotional updates, shipping updates, delivery reminders, payment reminders, and other notifications on WhatsApp using our APIs

official branding

Bring Your Customer Support On WhatsApp

Engage with your customers on their favourite app & provide multi-agent customer support on WhatsApp.

customer management relationship software preview

Manage All Communication Channels In 1 Platform

Integrate all your business communication channels with oChats software. Then, you can manage all incoming and outgoing chat messages in 1 platform.

Get started with 14-days free trial

Pricing

Starter

US$ 290 / year
  • Billed Yearly
  • 2 Team Members
  • 5GB Storage
  • All Channels
  • All Features
  • All Integrations

Pro

US$ 490 / year
  • Billed Yearly
  • 5 Team Members
  • 10GB Storage
  • All Channels
  • All Features
  • All Integrations

Business

US$ 690 / year
  • Billed Yearly
  • 10 Team Members
  • 20GB Storage
  • All Channels
  • All Features
  • All Integrations
Best Buy

Enterprise

US$ 990 / year
  • Billed Yearly
  • 20 Team Members
  • 50GB Storage
  • All Channels
  • All Features
  • All Integrations

Channels

Customer Management Relationship Software

*Instagram is under development.

Features

  • Unlimited Brands
  • Unlimited Messages
  • Unlimited Contacts
  • Unlimited Broadcast
  • Data Export
  • Dashboard
  • Team Inbox
  • Contact Management (CRM)
  • Quick Replies
  • WhatsApp Catalog & Store*
  • Automation
  • Files
  • Advance Reporting
  • Shared Storage Space
  • Automated Message & Notification*

Integrations

  • Zapier*
  • Google Dialogflow*
  • WooCommerce / WordPress*
  • Shopify*

Additional Fees & Add-on

Additional Data Storage

Add on every 50GB: US$5/mth

Additional Team Members

Add on 1 team member: US$5/mth

Watch

Video Demo

secure database

It is also

Secure

  • Host at secured AWS
  • AWS Threat Detection & Continuous Monitoring
  • AWS Compliance & Data Privacy
  • SSL Encryption
  • Permission Access

Having a Doubt?

Frequent Asked Questions

Customer Relationship Management Software is a platform which helps businesses to manage their business communication with their customers & visitors from multiple channels such as Telegram, Signal, Zalo, LINE, Instagram, email and etc

Besides paying for our software cost, there are  additional costs if you choose to use LINE Business & WeChat. This additional cost is listed on the Add-On section above.

Yes. Our software can manage different brands separately. Basically, every brand will have their own workspaces. For eg,

  • Brand A uses Facebook Messenger A, Telegram A & LINE A to communicate with customers
  • Brand B uses Facebook Messenger B, FB Messenger B & Email B to communicate with customers

All brands you have created under your oChats account will share the same storage capacity. Once your storage has reached the limit, you can always add on more storage capacity.

We already have a dedicated software for WhatsApp that functions exactly like how this software functions. It is called WABA Multichat Software.

As of 2025, top CRM platforms include Yaeris, a scalable messaging-focused CRM with AI chatbot integration; HubSpot CRM, favored by SMEs for its user-friendly free tools and marketing features; Microsoft Dynamics 365, offering a comprehensive CRM-ERP suite with deep Microsoft ecosystem integration; Zoho CRM, known for affordability and extensive customization with AI support; and Freshsales, which combines intuitive design with AI-powered lead scoring and automation—each catering to different business sizes and needs.

CRM software provides essential tools like contact and sales management, marketing automation, customer service support, analytics, integration with other business tools, mobile access, and customization—enabling businesses to streamline operations, enhance customer relationships, and drive overall growth.

"Their WhatsApp Marketing helps us to reach our intended audience in 24 hours."
atrendy
Rick
Atrendy
"Their response time is very fast. They are very attentive to us."
edoc com
Jane
Edoc Com
"Even though sometimes there is a technical problem occurs, they still try to solve the problem within a certain timeframe and revert back to us."
apptart
Muhammad
Apptart

our clients

Testimonial

Our clients have worked very closely with us. We always strive our best to provide a great user experience for everyone. 

We're ready, are you?

What we do here is to help our customers (you) get the result you want at a tiny fraction of your business revenue.

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