Build A.I. Chatbot Malaysia For Businesses

We build, develop and train your business chatbot Malaysia tailored to your business so you can have 24/7 customer support at minimal cost.

telekom
samsung
philip
rabo bank
WhatsApp API To Send Message stack of server

We Use Large Language Model

Chatbot Malaysia

We build your chatbot using large language model gpt-3.5-turbo powered by OpenAI to train and build your chatbot.

Find Out Benefit of Using

Chatbot Malaysia Powered by ChatGPT

Can Help Your Business

chatbot malaysia customer support with knowledge library

Customer Support with Knowledge Library

For obvious reason, businesses can save headcount cost by deploying A.I. GPT customer support. This A.I. is capable of answering any inquiry about your company products and services to your customer. Just think of it like an encyclopedia for your business.

chatbot malaysia automatic lead capture

Automatic Lead Capture

Keep your customers and prospects engage when your business is closed.

Automatic Appointment Booking

Your chatbot helps you to book appointments with your customers and sync it to your Calendly. All you need to do is to attend to the appointment.

Embeddable Chatbot

You can deploy your chatbot in any application and website. It is as simple as pasting a set of codes on your application and/or website.

Always Up-to-date Chatbot Malaysia

Even after development, we continue our effort in keeping your chatbot up-to-date with your business changes such as new product launches, new business obstacles and etc.

Use Cases

Here are some of the ways you can use your Chatbot GPT

chatbot malaysia Customer-Support

Customer Support

Experience swift query resolutions, available 24/7, with personalized assistance tailored to your customers' needs.

chatbot malaysia Lead-Generation

Lead Generation

Set your chatbot to collect leads and qualify them, all while providing a personalized experience to your customers.

chatbot malaysia ai-personas-to-engage-your-users

AI Personas to Engage Your Users

Create AI personas about any topic and have them engage with your users and provide them with a personalized experience.

chatbot malaysia Multi-platform-Chatbots

Multi-platform Chatbots

Add AI chatbots to your website, mobile app, or any other platform with a simple embed code or with our API.

step-by-step process

Onboarding Process

Here is an overview onboarding  process.

Step 1: Chatbot Structure Meeting

After you have signed up for our chatbot development service, we will organise a chatbot meeting to discuss further on the structure of your chatbot. In this meeting, we will request all the documentations related to your business.

Step 2: Begin Development

We begin the chatbot development by building the structure of your chatbot first and train your chatbot on your FAQs. This process will take from 3 - 5 business days.

Step 3: Test & Deploy

Once we have completed the development, we will begin testing your chatbot. Then, we will pass you the embeddable code so that you can embed on your application or website.

Total Cost Involves

Pricing

There are 3 costs which need to pay:

Chatbot Malaysia Development Fee

We build & train your desired chatbot to learn about your business. Usually, we charge 1 time for this development fee. Our fee starts from $299.

A.I. GPT Chatbot Training (pay per use)

Once you have built your chatbot, you will want your chatbot to be always up-to-date on the latest information of your business. This process requires to train your chatbot, should any error occurs in answering question to your customers. The one-time training fee will incur whenever you want to input new information into your chatbot.

Annual Hosting Fee

Once your A.I. GPT chatbot is developed, your chatbot will need to host at our hosting.

Where can you deploy your chatbot?

Place of Deployment

Here are the 4 places you can deploy your A.I. GPT chatbot

WhatsApp

We integrate your A.I. GPT chatbot and WhatsApp number with WhatsApp Business API (by Twilio)

Facebook Messenger

We integrate your A.I. GPT chatbot with Facebook Messenger account (by Twilio)

Website

We provide custom HTML code to you. This allows you to embed the A.I. GPT chatbot in your website.

Web/Mobile Application

We provide custom HTML code to you. This allows you to embed the A.I. GPT chatbot in your web/mobile application.

Our

Portfolio

Here is a live A.I. GPT chatbots we have built

oChats.io

oChats.io is an omnichannel business messaging software that connects all messaging apps into 1 software.

Trusted By Individuals & Corporations

Chatbot Malaysia

Most of our clients are corporates and SMEs.

Clients
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Chatbots Built
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Prompts Executed
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Million of Messages Sent
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Having a doubt?

Frequent Asked Questions

As of 2025, Malaysia boasts a vibrant chatbot development industry, with over 426 verified IT companies offering chatbot services to businesses and organizations . These companies specialize in creating and maintaining chatbots tailored to various needs, utilizing technologies like AI, machine learning, and natural language processing. Notable firms in this sector include KRISPI, a patented Malaysian chatbot supporting multiple languages ; Yaeris WABA Multichat Software, offering all-in-one chatbot automation software. Additionally, platforms like oChats.io enable businesses to design and deploy chatbots across various channels without extensive coding knowledge . This growing ecosystem reflects Malaysia’s commitment to embracing AI-driven customer engagement solutions.

Malaysia’s AI chatbot ecosystem is growing rapidly, featuring diverse solutions tailored to various industries: Ilmu 0.1 excels in Bahasa Melayu and local context for sectors like education and healthcare; Bella by BSN offers 24/7 GenAI-powered banking support; AIFA helps combat misinformation with multilingual fact-checking; Botsify enables multi-channel automation for SMEs; PointStar delivers enterprise-grade integration with advanced features like sentiment analysis; and The Crunch focuses on chatbot marketing funnels to drive sales—making it easier for businesses to choose solutions based on their specific goals and needs.

"Their WhatsApp Marketing helps us to reach our intended audience in 24 hours."
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Rick
Atrendy
"Their response time is very fast. They are very attentive to us."
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Jane
Edoc Com
"Even though sometimes there is a technical problem occurs, they still try to solve the problem within a certain timeframe and revert back to us."
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Apptart

our clients

Testimonial

Our clients have worked very closely with us. We always strive our best to provide a great user experience for everyone. 

We're ready, are you?

What we do here is to help our customers (you) get the result you want at a tiny fraction of your business revenue.

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